Refund policy
Authenticity & Final Sale
All items sold are 100% authentic and verified through either a Certificate of Authenticity or a copy of the original receipt.
All sales are final. No returns. No exchanges. Customers are encouraged to ask all questions prior to purchase.
Condition & Disclosure
All items are described and photographed as accurately as possible. Please review all photos carefully before purchasing, as photos form part of the item description.
Pre-owned items may show light signs of wear consistent with age and use. Such characteristics are not considered defects.
Authenticity Guarantee
Every item is backed by our authenticity guarantee and verified by a recognized third-party authentication service.
Shop with confidence knowing all items are authentic.
Order Protection & Fraud Prevention
We reserve the right to cancel or refuse any order that appears suspicious, high-risk, or contains incomplete or invalid shipping information, including P.O. Boxes.
All orders are documented prior to shipment, including detailed photographs, serial numbers, and security identifiers. This documentation protects both the buyer and Curated Finds Co.
Cancellations
Orders cannot be canceled once placed, except at our discretion prior to shipment.
As items may be cross-listed on multiple platforms, there is a rare possibility of simultaneous sales. In such cases, the affected order will be canceled and a full refund will be issued promptly.
Dispute Resolution
In the event of a payment dispute or chargeback, Curated Finds Co. will provide comprehensive documentation, including authentication records, item photographs, serial numbers, security identifiers, and shipping confirmation, to demonstrate authenticity and order fulfillment.
Policy Interpretation
As a small business, we aim to apply our policies fairly and transparently. Curated Finds Co. reserves the final right to interpret and enforce these policies.